Out of the 4 pool companies that I called Monday night, the night before the 4th of July holiday, only Josh called me back. Not even my own maintenance pool company called me until Wednesday!
I wanted compliment the pool service technician that takes care of our pool each week...Glenn. He does a terrific job and has delightful attitude. I appreciate his work and taking care of us. Yesterday, he solved a major leak in our pool filter. Thankful for Glenn!
I cannot day enough about the depth of care of Josh here at Absolute Pool. After a misunderstanding, he made it his personal challenge and goal to find an elusive leak in our pool, exhausting every possible avenue to bring the whole system to 100%. I’m a customer for life.
So, I call him on 4th of July 9 am and for the next 2 hours via FaceTime, phone calls and text messages. Josh was able to talk me, not my husband lol, but me through a bypass so that our spa was workable for our party.
Absolute Pool And Spa care - The night before our big 4th of July party and our spa is empty ... no water... and it's 7pm. We called our maintenance company got a VM and left a message. We called multiple other pool companies and only ONE had an "in case of emergency name and number" and that was Absolute Pool and Spa care. I called and left a message with no expectations after all it's Monday night before 4th of July holiday. I hear a text that same Monday night at 11 pm and it's Josh. He asks if he can call to discuss our pool problem. We call and he says of thy doesn't work call me tomorrow... on 4th of July!
I tried to switch maintenance companies to Absolute Pool and Spa but they don't provide maintenance in my area.
Absolute Pool and Spa worked with me to meet a closing deadline. They were constantly in contact with me regarding rescheduling and tracking my order. I am so happy with my experience with Absolute Pool and highly recommend their services.
Thank you Josh for calling me at 11pm the night before a holiday AND working on ur holiday (4th of July) to help us out! Great company with a customer service oriented attitude. Absolute Pools was the only pool company that I called with an on call person!
Absolut Pool and Spa has done an excellent job for us in maintaining or community pool, hot tub and all of our equipment . Jr. their technician knows what he is doing. We have had a heater and pumps replaced by Jr. and he has done a great job for us here at Wellstone. We are here with Absolute for the long term.
Absolute Pool Spa Care Inc is a US Spa based in Cumming, Georgia. Absolute Pool Spa Care Inc is located at 3415 Hutchinson Rd, Cumming, GA 30040, USA.
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